DX StrategyDX Strategy
Creating the Future of Apparel with Digital Technology
Creating New Value Through Digital Technology and Data Utilization
Takihyo Co., Ltd.
Representative Director,
President and Chief Executive OfficerKazuo Taki
Basic Policy
Creating New Value Through Digital Technology
As digital technology evolves rapidly and the market environment changes, with e-commerce expanding its share as a sales channel in the apparel industry, proactively incorporating new digital technologies into all aspects of business, including planning, production, sales, logistics, and business management, will not only improve the productivity of the entire business process, but will also contribute to improved planning accuracy, greater efficiency throughout the supply chain, and stronger sustainability. We believe that these efforts will also lead to a dramatic improvement in our non-price competitiveness.
DX Strategy and Initiatives
Our DX strategy revolves around three pillars: "integration of core systems and cloud services," "business process reform," and "digital service deployment."
Integration of Core Systems and Cloud Services
We are promoting strategic collaboration with cloud services, focusing on our core systems. Through this initiative, we have achieved the following results.
- Visualization of the supply chain: Centralized management of information from shipping to customs clearance greatly improves operational efficiency.
- Cloud computing for customs clearance operations: Optimizing business processes by migrating customs clearance systems to the cloud.
- Customs data linkage: Reducing processing time by quickly capturing import customs clearance information.
- Data analysis platform construction: Establishing an analytical environment on the cloud and achieving advanced analysis using core system data.
- Enhancing business decisions: Real-time visibility of important data supports fast and accurate decision making.
Business Process Reform
By introducing cloud-based workflow technology into our business processes, we are working to improve the efficiency of our operations and promote paperless operations to achieve working in ways that are not bound by time or place. We are also working to improve the speed of our operations by directly linking data with customs brokers and forwarders. In the future, we will also focus on strengthening data sharing with overseas contract factories and raw material suppliers to ensure traceability.
Business process reform KPIs
- Paperless rate: 80%
- Percentage of time saved by automation: 40%
Digital Service Development
In the e-commerce business, we will achieve optimal product proposals for each individual customer by enhancing personalization functions and introducing recommendations. We will also continue to integrate our physical stores and online presence to provide a seamless shopping experience. When utilizing customer data, we will develop more precise marketing strategies by analyzing purchasing history and behavioral data.
Digital service deployment KPIs
- E-commerce sales growth rate: 120% YoY
- Accuracy of demand forecast based on data analysis: 85%
DX Human Resource Development
Reskilling
To promote DX, it is necessary for each employee to deepen their interest in digital technology and constantly maintain a desire to utilize digital technology to reform operations in their daily work.
To increase this awareness and skills, we are introducing an on-demand learning platform. In the future, we will set learning goals to encourage employees to take courses, and we will also increase the frequency of hands-on in-house seminars on topics such as how to use generative AI in sales, and how to analyze data and share information using no-code tools.
Reskilling KPIs
- Total learning hours for the entire organization in FY 2027: 2,500 hours
Promotion System
Based on a company-wide "DX promotion team," we are working to achieve speedy outcomes by repeatedly sharing information, setting goals, and checking progress. Regular meetings are held by major vendors as well to gain knowledge about the latest technologies and introduce digital services.
- Team Owner
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- Responsible for overseeing the overall DX strategy
- Comprehensive management, from deciding on overall policy to reporting to the Board of Directors and Executive Committee
- Progress management of each initiative and coordination between departments
- Quickly grasping on-site issues and needs, and developing and promoting highly effective action plans
- DX Promotion Leader
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- Implementing specific measures in close cooperation with each section
- Promoting change at the practical level with leaders who know the realities on site
- Collaboration with external partners
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Strong partnerships with external partners ensure expert knowledge and support systems to reliably implement DX measures through technical assistance and project advice.
- Progress Management
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Regular progress meetings are held to check the progress of each policy and to identify and resolve issues as early as possible. This meeting body revises the plan to reflect feedback from the field and discusses additional measures to achieve steady DX promotion.
Security Measures
We recognize the importance of information security in promoting DX and aim to "achieve a safe and secure digital environment." We implement comprehensive security measures to protect our customers' important information and ensure stable business continuity.
Security Management System
As cyber security measures, we have installed the latest EDRs and MDRs to provide 24/7 monitoring, and have established a system for backing up data and programs in the cloud. Regarding the response system in the event of an incident, the systems department will be in charge of the initial response, and a conference body will be set up. In order to ensure that we can make every effort to quickly identify the cause and restore operations, we have clarified escalation rules (reporting and command/order) and documented the collaboration system with major vendors, and we conduct regular on-site training.
- System Security
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We utilize advanced security features to ensure security in a cloud environment. We ensure the protection of your information assets by implementing data encryption, strict access controls, and multi-factor authentication.
- Network Security
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Our internal network is protected by state-of-the-art firewalls and unauthorized access detection systems. Even in a remote work environment, it ensures secure communications, enabling work to be carried out safely regardless of location.
- Operation Management
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We thoroughly manage daily operations, including regularly reviewing access rights, monitoring system logs, and applying security patches. We conduct regular security audits to verify the effectiveness of our measures and make any necessary improvements.
- Human Resource Development
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We conduct security training for all employees several times a year to raise their security awareness.
We also strive to reduce security risks due to human factors through continuous training using an e-learning system.
Incident Response
- Emergency Response
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In the event of a security incident, an initial response team will be immediately formed to identify the scope of the impact and minimize the damage. We have established a comprehensive response system, which includes reporting to management, coordinating with relevant organizations, and disclosing appropriate information to customers.
- Ensuring Business Continuity
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We have implemented measures based on our Business Continuity Plan (BCP), such as backing up important systems and securing alternative means. We improve the effectiveness of our emergency response through regular training.
Future Initiatives
As digitalization advances, the need for more advanced security measures is increasing. We will continue to respond to attacks and new cyber threats using AI technology. In addition, we will aim to obtain international security certifications and focus on further strengthening cloud security and training professional personnel.
DX Case Studies
*Department names are as of the time of publication.
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DX Promotion Team
Amazon Web Services Japan: Amazon Bedrock -
Domestic Logistics Team
Hacobu Co., Ltd.: MOVO Vista -
System operation & Security Management Team
Digital Cube Co., Ltd.: Amimoto Managed Hosting